Sunday, September 12, 2010
Believe it or not !
Wednesday, September 8, 2010
The Einstein Quiz
Yesterday's "Deduction" exercise reminded me one of the great puzzles of that kind. One of my friends gave this to me several years ago. For me, this puzzle is the best one I have ever tried. I am sure all of you will also enjoy it.
Einstein said that 98% of people in the world cannot solve the following puzzle. And Einstein was usually right (that's why he's Einstein...!)
Here is the Einstein Quiz:
Facts:
1. There are 5 houses in 5 different colors.
2. In each house lives a person with a different nationality.
3. These 5 owners drink a certain beverage, smoke a certain brand of cigar and keep a certain pet.
4. No owners have the same pet, smoke the same brand of cigar or drink the same drink.
5. Hints:
a. The Brit lives in a red house.
b. The Swede keeps dogs as pets.
c. The Dane drinks tea.
d. The green house is on the left of the white house.
e. The green house owner drinks coffee.
f. The person who smokes Pall Mall rears birds.
g. The owner of the yellow house smokes Dunhill.
h. The man living in the house right in the centre drinks milk.
i. The Norwegian lives in the first house.
j. The man who smokes Blend lives next to the one who keeps cats.
k. The man who keeps horses lives next to the man who smokes Dunhill.
l. The owner who smokes Blue Master drinks beer.
m. The German smokes Prince.
n. The Norwegian lives next to the blue house.
o. The man who smokes Blend has a neighbor who drinks water.
Question:
WHO KEEPS FISH?
Wednesday, September 1, 2010
Complaint
24, Hendon Road
Cambridge
CB 1 2EJ
Payment Department
Orange Mobiles
Park Street
Cambridge
CB4 9 DB
Dear Sir / Madam
I'm writing regarding the disconnection of my mobile number, referring to the complaint I made by the letter dated 29th March 2005 in response to your 'Final Demand' letter dated 28th March 2005, in which you have requested payment of a 769 Pounds bill.
It is unsatisfactory the you completely failed to respond to the above complaint and my new number was disconnected today.
As explained in the above complaint, on March 2nd my mobile phone was stolen and I reported the theft to the police and your company. Not only was I fully reassured by your representatives that I would not pay for any calls made after 3rd March, but you also sent me a new SIM card with a new number. I only made 3 calls between 1st and 3rd March which should come to no more than 3 Pounds. Under no circumstances am I prepared to pay any more than this amount since the reassurance given by your representatives.
At no time did anybody answer the phone even though I called your company several times after the very bad disconnection. While you are assuring the customer to provide the best service, ignorance of the customer like this is completely unacceptable and unethical.
I now expect you to reconnect the new number and to revise the bill for March with the charges for calls made after March 3rd removed with immediate effect. If no response is received within a period of 7 days (i.e. 10 April 2005), I will be forced to take the matter further with the regulatory bodies.
I look forward to a prompt response.
Ms. A Customer
24 Hendon Road,
Cambridge,
CB 1 2EJ.
3rd April 2005
Payment Department,
Orange Mobiles,
Park Street,
Cambridge,
CCB4 9DB.
Dear Sir,
This is with response to disconnection of my mobile connection (xxx-xxxxxx) and my reply letter dated 29th March 2005 for your letter of demand.
It is with great disappointment about your unprofessional ignorance to my previous letter attached herewith, I am writing this letter to explain the situation that I face now. In that letter, I have clearly explained my situation earlier. Regrettably, I am compelled to repeat that I am not liable to pay for calls taken by a stolen SIM card after promptly notification to your agent and after being issued a new card.
Further, I am extremely disturbed to notice that not only did you ignore my reply letter but also you have deactivated my new connection today. It is glaringly obvious that it is your responsibility to disconnect a stolen SIM after you are noticed about it, which you have failed to do so.
I have been your customer since 1997 and have no history of delaying the payments or disconnections. Now I am suffering with disconnection of my mobile because I miss lots of important calls and giving very bad impression to my client with your automatic disconnection message.
Considering all the facts I mentioned above, if you don’t reconnect my new connection with immediate effect and send me a revised bill on or before 5th April 2010, I have no choice but to discontinue the contract with your company, go in to the press and lodging a complain to Telecom Regulation Committee.
I look forward for a prompt and satisfactory reply from you.
Thank you,
Yours Faithfully,
Miss A. Customer